Remember the old phone network? You made a call, owned that connection for as long as you wanted it. Then...

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People hate talking to Bionic Betty. The IVR has become something that is universally disliked. Still, it has a future,...

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VoIP technology makes it easy to interconnect between systems. It is likely that many VoIP enabled companies don’t even realize...

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Randy Resnick and the fine folks of the VoIP Users Conference kindly invited me to join them for a chat....

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